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Privacy Policy

Frankie’s Comics LLC

Privacy Policy

Last modified: August 27, 2020

Introduction

Frankie’s Comics LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

  • The types of information we may collect or that you may provide when you: use our website (https://frankiescomics.com/) (the “Site”) or any of the services provided on the Site (together with the Site, the “Services”); and
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect on or through the Services and in email, text, and other electronic communications sent through or in connection with the Services.

This policy DOES NOT apply to information that:

  • We collect offline, or
  • You provide to or is collected by any third party (see Third-Party Information Collection).

The Services contain links to third-party websites, products or services. The Services may also display content from third parties. Information collected by third parties is governed by those third parties’ privacy policies. We encourage you to read these before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the Services. By downloading, registering with, or using this Services you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Services after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 13

The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at help@frankiescomics.com

Information We Collect and How We Collect It

We collect several types of information from and about users of our Services, from two sources:

  • You, either directly when provide it to us or automatically when you use our Services; and
  • Third parties.

Information You Provide to Us Directly

When using our Services, you may provide us with certain types of information which may include, information:

  • By which you may be personally identified, such as name, postal address, email address, phone number or any other identifier by which you may be contacted online or offline (“personal information”).
  • About your internet connection, web browser, the equipment you use to access our Services, and usage details.

This information includes:

  • Information you provide us when you create an account.
  • Information and content that you provide us when you fill out the Contact from on our Site.
  • Information you provide when you subscribe to our newsletter
  • Information you provide when you make a purchase on our Site
  • Information that you provide when you make a purchase through our Services
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Details of transactions you carry out through the Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Services.

Information Collected Automatically When You Use Our Services

When you download, access, and use the Services it may use technology to automatically collect:

  • Usage Details. When you access and use the Services, we may automatically collect certain details of your access to and use of the Services including traffic data, logs, communication data and the resources that you access and use on or through the Services
  • Device or Computer Information. We may collect information about your IP address.

Information Collected From Third Parties

We receive information from third parties who use our software. If you have provided information to one of our software services customers through our software, we may collect that information.

Do Not Track Disclosure

The Services do not support “Do Not Track” browser settings and do not currently participate in any “Do Not Track” framework that would enable us to respond to Do Not Track signals.

Information Collection Technologies

The technologies we use for automatic information collection may include:

  • Cookies (browser cookies). A cookie is a small file placed on your device. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services.
  • Web Beacons. Pages of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example: to understand how users are using the Services, to count users who have visited pages of the Services, to learn about user demographics, to track whether a user opened an email or clicked on a link within an email, and for other related Services statistics (for example, recording the popularity of certain Services content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • provide you with the Services, and any other information, products or services that you specifically request from us.
  • improve and optimize our Services and our users’ experiences.
  • fulfill any other purpose for which you provide it.
  • carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • to process your orders and purchases through the Site.
  • to comply with our legal obligations.
  • notify you when Services updates are available, and of changes to any products or services we offer or provide though it.
  • communicate with you about our offerings.
  • to provide you with customer support.
  • prevent or investigate user complaints, possible fraud or other violations of our Terms of Use or for other security purposes.

The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size, demographics and usage patterns.
  • Store information about your preferences, allowing us to customize our Services according to your individual interests.
  • Recognize you when you use the Services
  • Prevent fraud and illegal behavior by detecting behavior patterns that indicate such activity.

If you’ve subscribed to our email list, we may also use your information to contact you about Company news and new games or services that may be of interest to you. You can unsubscribe from these emails at any time.  (For more information, see Your Rights and Choices below.)

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device without restriction.

In addition, we may disclose personal information that we collect, or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Frankie’s Comics LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Frankie’s Comics LLC about our Services users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including our Terms of Service.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Frankie’s Comics LLC, our customers or others.

Where, How and How Long We Store Your Information

We store your information securely in the United States using third-party vendors and hosting partners who implement industry standard security measures. By using the Services, you authorize us to transfer, store and process your information in the United States.

We keep your information only for the length of time  necessary to fulfill the purposes for which the information was collected. For example, if you have an account with us, we will retain the personal information associated with your account for the lifetime of your account. If applicable laws require us to store your information for a longer period, then we will keep your information for the period of time required by law. When it  is no longer necessary or required for us to retain your data, we will delete it.

Your Rights and Choices

Data Protection Rights

The laws of the European Economic Area and other territories provide their residents with certain data protection rights. If you are resident of the European Economic Area, these are your rights: 

  • The right to access - You have the right to request that Company provide you with copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Company correct any information you believe is inaccurate. You also have the right to request Company to complete information you believe is incomplete.
  • The right to be forgotten - You have the right to request that Company erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Company processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: help@frankiescomics.com

Additional Data Choices

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Services may then be inaccessible or not function properly.
  • Promotion by Company. If you do not want us to use your email address to promote our own or third parties' products or services, you can opt-out by clicking the unsubscribe link at the bottom of our emails and following the instructions provided.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Third-Party Information Collection

Some content or applications on the Services are served by third-parties. When you use the Services or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties include:

  • Mailchimp
  • AWS
    • To learn more about Amazon Web Servers and how they collect and use your information, please visit: https://aws.amazon.com/privacy/
  • Shopify
    • To learn more about Shopify and how they collect and use your information, please visit: https://www.shopify.com/legal/privacy
  • PayPal
  • Klarna
    • To learn more about Klarna and how they collect and use your information, please visit: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/privacy
  • Our Social Accounts – when you interact with us on our social media accounts, for example, Facebook, Instagram, Discord and Twitter, the information collected is governed by the privacy policies of the relevant social media platform.

Note: the websites above are provided solely for your convenience and Company is not responsible for updating them or ensuring their validity or correctness.

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

help@frankiescomics.com